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FAQ

MAGIC products

How do I know which size to choose?

View the size tables here. For more advice about ordering the right size you can also contact customer service, they can always provide you with good advice. 

How do I wear my new MAGIC Shapewear?

Take a look at this page. If you still have questions about it, then please do not hesitate to contact our Customer Service . 

How do I take care of my new MAGIC Bra?

Take a look at this page. If you still have questions about it, then please do not hesitate to contact our Customer Service . 

How do I wear and take care of my new MAGIC Backless Bra?

Take a look at this page. If you still have questions about it, then please do not hesitate to contact our Customer Service .

My order

How long does delivery take?

Depending on the country of delivery, we aim to deliver within 2-5 working days. We will contact you as soon as possible if we no longer have your article (s) in stock.

How much is the shipping?

You can find the shipping costs for United Kingdom in this link.

Can I change or cancel my order?

We will process your order as soon as possible after your confirmation. If you would like to change or cancel your order, please contact our Customer Service (+31 (0) 546 727305) as soon as possible after the order has been submitted.

Can I return an article?

Yes, you can return any item to MAGIC BodyFashion within 14 days of receiving the original order provided that all items are returned unused and in their original condition and packaging. Please note: You will be responsible for the shipping costs and these won't be refunded. In order for our Customer Service to process your return as soon as possible please complete our Returns Form .

ATTENTION: The stick-on bras from the Backless Collection can NOT be returned once the box has been opened.

Where is my order?

The usual delivery time is 2-5 working days however it can take up to 14 days during busy peak times. If you have not received your order within 14 working days, please contact our Customer Service (Tel: +31 (0) 546 727305) and quote your customer and order number.

How long does it take before an article will be in stock again?

We always do our very best to ensure all Magic Bodyfashion articles are in stock. If an item is not available at the time of ordering we will endeavor to provide information on the next availability. You can contact our Customer Service (Tel: +31 (0) 546 727305) if you would like to know more about the availability or an article.

General Questions

How do I register at MAGIC Bodyfashion?

Click on “My account” on top of this page and fill in your personal details.

How do I sign up to receive the MAGIC newsletter?

Go to the  homepage  and scroll down where you will find a section “Sign Up for the MAGIC Bodyfashion newsletter”. Please complete the section with your email address and click on "Sign up".

Payment

What payment options are available?

Payments can be processed using the payment system CCV Pay. With CCV Pay you can use the regular payment options including Creditcard, Klarna and Ideal.

When will I receive my refund?

After you have sent you return to us quoting the corresponding return number, it can take up to 1-2 weeks to receive your returned items at our office. Upon receipt your returns will be processed as soon as possible and we will refund you within 5-7 working days. For your refund it is important that you provide details or your IBAN and BIC code account.